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For Patients

Convenient and Comprehensive Care

At Peninsula Community Health Services (PCHS), we understand that the healthcare setting and process can sometimes be confusing and overwhelming, especially if you or a loved one needs medical assistance immediately. That’s why we’ve created a guide for you on how to become a patient with PCHS and what you can expect from our clinic. For language assistance, please click here.

For additional inquiries regarding care at Peninsula Community Health Services, feel free to reach out to a team member at (360) 377-3776.

Step-By-Step New Patient Instructions

  1. Call our team
    • Before we can recommend care, we need to know some basic information about you and your health concerns. To become a PCHS patient, please call us at (360) 377-3776. We’ll go over your health needs, find a provider for you, and answer any other questions you may have for us.
  2. Schedule your appointment
    • Our staff will gather some preliminary information from you and get your appointment scheduled with the appropriate medical professional. We will ask you to provide your name, date of birth, address, phone number, and health insurance information. We will also ask you to describe the reason for your visit and any immediate concerns you may have.
  3. Arrive for your appointment
    • As a new patient, we will ask you to arrive 15 minutes before your appointment, so our receptionist can collect some additional information. Your appointment can go quicker if you know which forms you’ll need. Find the right forms below.

New Patient Forms

Paying for Your Visit

Peninsula Community Health Services offers affordable health services including medical, dental, behavioral health, substance use disorder treatment, and pharmacy services. We welcome patients who are on Washington Apple Health (Medicaid), Medicare, Medicare Advantage, Tricare, selected private insurances, and those who do not have insurance. Community health centers like ours can provide healthcare services for insured and under-insured or uninsured individuals. For uninsured patients, PCHS can help you sign up for Washington Apple Health if you qualify.

Peninsula Community Health Services is proud to offer care to anyone regardless of the ability to pay. While payment is typically expected at the time of service, a payment plan can be created by working with our Billing Department when needed. For certain healthcare services, other specific payment resources may also be available for qualified patients. Additionally, we offer all patients a sliding fee discount based on household income and family size.

If you have health insurance, please check that PCHS is in network with your insurance provider and bring your insurance card to your appointment. We accept most health insurance policies, so please call us at (360) 377-3776 and ask to speak with a Navigator to verify your health insurance plan.

If you don’t have insurance, you may qualify for our sliding fee scale. Simply bring proof of income for verification to your appointment.

Proof of income can include any of the following documents:

  • Current payroll wage stubs (dated within 30 days of the application)
  • Child support payment documents
  • Documents of self-employment income
  • Current Federal Income Tax Return (for self-employed individuals only)
  • Any other third-party documents verifying types of income listed above

If you don’t have current income, and no one is financially responsible for you, you will need to complete an additional form. We require the name and address of the person you are living with for verification.

Accessing Your Patient Portal

Once you are registered as a new patient at Peninsula Community Health Services, you will have access to your patient portal, where you can view your health information and track appointments. To set up your patient portal, follow the steps below:

  1. Visit the patient portal link
    • Go to MyPCHS.org and click “Sign Up Today” to create a new account.
  2. Enter your personal information
    • You’ll be prompted to enter your name, date of birth, and contact information.
  3. Enter your temporary passcode
    • You’ll be sent a temporary passcode by email, call, or text. If you received a temporary passcode in our office today, make sure you complete your Patient Portal registration before leaving the office, as you’re the code will expire.
  4. Create a unique password
    • Patient portal passwords must be 8-20 characters long, must include one upper case and one lower case letter, and must include one number or symbol.

We’re Here to Assist You

Our team at Peninsula Community Health Services looks forward to being your partner in healthcare. If you have any additional questions, please tell our staff and we will be happy to assist you with your medical needs and concerns.